As I tried to sell expensive cosmetic procedures and what came of it

A few years ago my cousin - adult woman with higher education and an analytical mind - went to some free cosmetic procedure that she was offered over the telephone. She returned with four tubes of cosmetics and a loan of 60 000 rubles. To understand the scale of the tragedy: while the average salary in my town was about 17 000 rubles. Two days cousin called all his friends and praising the makeup, and then came a long and wondered how she managed to take the credit.

I was wondering what to do with the person that he wanted to give a lot of money for unnecessary things. So when I got a call from an unfamiliar number and was informed that I had won a free procedure, I went to find out what the trap hidden behind this proposal.

I was lured to the procedure

I got a call and start with aces. They said that they have a very important conversation, and asked when I could take the time. To introduce at the same time forgot.

As soon agree as I pleased: my number won the lottery center of aesthetics and I could come up for a free procedure. As a personal phone was in the base of the center, I could not be explained, referring to a kind of a good friend, who allegedly left it to them. The name of a friend, of course, refused to report.

Although at this point it became clear that this is simply an advertising campaign, I agreed for the sake of the experiment. Appointed time - the evening of the day.

Spoiler: I was lucky that I had insisted on the later time of reception. Perhaps it helped to save a considerable sum.

No one knows what would have ended this experiment, if worked with me not one was detained by officers, and the whole team.

Before the procedure was a little bit every day and called me a reminder. On the day on which I had written, I got a call three times (!) And asked if I will come for sure. Do not come it would have been awkward, because I promised so many times that show up at the appointed time. It was only during the last telephone conversation warned that it is necessary to bring your passport.

How it all began

On the day of X, I got to the place where smiling staff immediately asked for my passport. I agreed to show him, but I want to warn at once: Do not ever do. Passport data can be used not in your favor. They allow you to create without the involvement of the owner of the contract, sign it (if you plucked to professional scam) or, for example, to re-release your SIM card.

Shirokova

Lawyer European legal service.

None of the normative document is no direct obligations of the customer to show a passport. You may, in turn, require a document where this requirement is clearly spelled out.

Alexander Brodelschikova

Director General of the legal company "Center of civil rights."

If you apply for a passport to enter the building, ask anyone asked him and on what basis. If this guard, ask him to show appropriate identification.

If you really can not explain who and on what basis requires a passport, it is better not to show. Link to the Federal Law "On Personal Data", on which the personal data of each (name, passport number, VAT number, etc.) may be granted only with the consent of the person.

In no case do not give your passport to relieve him copies. These data may help fraudsters posing as inspectors and guards.

I quickly passed into the hands of a cosmetologist. We went into a cozy room, where I was offered to fill in the questionnaire. The questions were standard and correct: on complaints about what I'm unhappy about your appearance, contraindications to the procedures and way of life.

The questionnaire was very long, and we had time to discuss with the master, not only health, but also the weather, pets, and the interior cabinet. Everything took place in a very friendly atmosphere, as well as many compliments as I got 15 minutes of questioning, I have not heard the last year.

Then there was a tour of all the rooms of the center, where they showed me a lot of tools to deal with cellulite, Obesity, acne and edema. And then the actual procedure itself.

How was the procedure

I had already been prepared for the unexpected: I was told that a "free procedure" may be hiding anything. For example, my cousin applied makeup on only one side of his face, that there was a noticeable difference between the "before" and "after." But I was very lucky: I got clearly in another company, and then I did the cleaning procedure as it should be.

While I was lying with a mask on his face, the master continued to talk nice. However, gradually gave way to compliment questions about where I work, at what position, how long ago. Then he asked, she met with her husband, where he works, where we live, how often have a rest and where to spend their vacation.

Everything looked like an ordinary small talk to a question about how much I earn. This is clearly not what we would like to tell.

However, the overall picture of income and could make no answer to the last question.

Then cosmetologist turned the conversation to what is the procedure I need to do. And this is where I learned about a lot of interesting things.

It turns out that I have:

• double chinWhich urgently needs to be corrected until the operation is needed;
• pronounced vascular net on the face;
• many acne;
• dark circles under the eyes.

Report all defects reported to me so gently that I believed. Beautician shared stories and incidents from the practice, and then let down the topic to my problems. For example, he said: "It seems that you spend much time at the computer. The people who are sitting with his head down to the keyboard, the muscles weaken. No offense, but you pronounced double chin. "

According to the master, you need to six months or a year intensively with their appearance in order to get rid of these shortcomings. Of course, the aesthetic center were all possibilities for this, and all that is required of me, - buy a subscription.

As I did not buy a set of procedures for 150 thousand rubles

Thus, the procedure is over, and our conversation turned to the fun - buying a ticket.

As I said, you can not come to the center and to make a single procedure. All services are sold only in the complex, and the subscription price is calculated individually. I had at least four months of weekly visits to the center for some 100-150 thousand rubles. To VIP-clients can receive a loan.

And so I realized that nothing more terrible I have, I can pass a free skin diagnosis "at the cellular level," only the other day.

As was the weekend and it went in the evening, in the middle there was no one but me and beautician. So diagnostics and calculation of the subscription had to be postponed to another day. But I did not come.

Why do not I come back

I honestly had a single procedure, invited again and promised to provide a subscription to the individual circumstances. Master talked nice to me and tactfully spoke about the shortcomings. I went home with the feeling that it is not in vain and agreed that it is necessary to pass this same diagnosis - just in case.

Only in the morning my opinion changed completely.

First, I realized that no diagnosis can not be at the cellular level, if you do not do a biopsy of tissue, and this is a serious manipulation, which I do not agree.

Secondly, I looked in the mirror and did not find any community, no double chin, or other hazards.

Thirdly, hell, that's 100,000 rubles! I can not pull the vacation budget on getting rid of the ghost chins. Yes, even if I could, simple arithmetic shows that if you divide 100,000 for four months, I can go to any beautician in a day, buy an annual subscription to the gym and something else will.

All these thoughts came to me only with a fresh mind, when I had time to think about buying. But immediately after the procedure, relaxed conversation and attention, I was ready to believe that I need a ticket.

What if you paid for an imposed contract

I was lucky: I came not to outright crooks, but rather an organization with aggressive advertising. I knew in advance that I was going to experiment, and because I had time to analyze everything. But if you pay for services that you do not need, you can get the money back.

In such a situation it is necessary to submit to the company a letter of withdrawal from the contract and demand the return of money paid. In this case, any justification for its failure to report is not necessary. The law on consumer protection that does not require from you.

Alexander Brodelschikova

If you are denied, filed a lawsuit in court to recover from the organization:

• the amount paid;
• penalties for dissatisfaction with the customer's requirements on a voluntary basis;
• consumer a fine of 50% of the amount of satisfaction by the court;
• non-pecuniary damage;
• the cost of legal services.

ask the court did not need to terminate the contract: from the application of avoidance in the address of the organization, he will be terminated automatically.

You may be required to pay only the actual expenses confirmed by documents, for example, if you had a blood test. A disclaimer is made in two copies, to the second employee of the medical center put a signature of acceptance. Also in the statement, specify the deadline for the return of funds.

Shirokova

What if you took a loan

The situation with the credit difficult, but in this case it is possible to fight for the money. Shirokova advises to do so:

• Check whether you have all the necessary documents: a service agreement with a medical or beauty centers and a loan agreement with the bank.
• Consult with a written statement on the refusal of service to the organization. If payment is made by bank wire transfer, the request to terminate the contract need to return him the money and notify you about it. Or may require you to pay back the money, and later independently repay debt owed to the bank.
• Talk to your bank to find out if he transferred the money to the account of the organization. If not yet, then write a statement renouncing the loan, attaching a copy of the application for waiver services. according to the article,Article 821 of the Civil Code. Failure to provide or obtain a loan 821 of the Civil Code, the borrower has the right to refuse to receive credit in whole or in part by notifying the lender to the original terms of its provision. And if the bank has already transferred funds, you need to give written notice of its refusal to services and refund.

If your requirements are ignored, go to Rospotrebnadzor, the prosecutor's office, the courts for protection of their rights. Alternatively, you may apply to law enforcement agencies and state fraud.

What if you are offered a free procedure

Ideally, of course, just do not walk. You can never say with certainty what is behind this proposal. But if curiosity was stronger, try to protect themselves.

• Do not take your passport with you. So it will be easier not to give it into the hands of the guards and managers. Fair Company will not insist that you presented it.
• Get ready for the fact that you will find a lot of problems.
• Do not sign anything without first reading. Even if you are asked to sign the consent to the examination or the agreement on the free procedure, possibly in small print in the document indicates that you take credit.
• Decide for yourself that any proposal you pay the next day, even if you really want to make a purchase. So you will have time to think about everything again.

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