Manifesto office drummer, or Who is to blame for the poor performance of employees?
Motivation A Life / / December 19, 2019
We, drummers office of labor, the labor front heroes, rulers calculators, staplers and punchers, appeal to you, our indefatigable chief!
Do you think that we:
- We ignore the plans and hammered on the deadlines;
- We are not interested in the effectiveness of our work;
- continually break the established rules and procedures;
- regularly to avoid responsibility;
- We use company resources inefficiently abusing corporate phones, printers, taxi vouchers;
- constantly ill, late, time off to work in time to solve their personal problems;
- We want higher wages and did not think about their growth and development;
- We think about how to quickly find a job in another company, which would be simpler, higher position and higher pay.
In this manifesto we wish to shed light on these questions and to show you, our dear boss, what do you blame for this. That you could not organize our work!
Remember, our dear:
People come to work in the company, and retire from the head.
This manifesto, we want to help you to make sure that we have worked well.
Myth 1. Employees ignore the plans and deadlines
Remember how you met us in the corridor, and "set the task": "It is urgent make this report, is lit; if you have any questions - ask. "
And you forgot that yesterday when we met in the elevator, you have to "put an urgent task"? The day before yesterday called me late in the evening and also "set the task."
And the way you look at it, that we have reported on the tasks at a chance encounter near the urinal or passed in the dining room, when you chew your muffin? Or maybe we could call you early in the morning on the phone and quickly tell what the result was at the night's work?
What? You asked us to send a report on the work of mail? In an understandable and usable form? "In order not to have to ask a thousand questions, and ask a hundred times to remake"? You invited us to itself when you're ready to listen to the results?
That is inconvenient to you to receive the information when you're not ready for this, and where you are not ready for that? Strange? It you're the head of it you're better than us, you are more advanced, efficient, successful? Why can not you do what you demand of us is?
Requirement 1. Assign tasks only by mail or at a meeting. When you put the task, say exactly what you want, when it should be done and what tasks can be moved, if we do not have time.
Myth 2. Employees are not interested in the effectiveness of their work
You think we do not care about the way we work. Do you think that we have only a desire to flee home at 18:00, and at the end of the month to get paid. You say that we are ineffective. And let's see, what in your understanding efficient? When the last time you told us what efficiency you expect from us? Not an abstract performance, and specific and measurable? Did you know that about 80% of employees do not know what they were waiting for the boss?
Or maybe the problem is that you did not know what you'll get from your boss? You're afraid to ask, so you go blind. And if abused you - you scold us. May be enough? Let's stop this vicious circle?
Understand, please, that you'll get from your boss, any measurable results. Then gather us and say that we should do to you was pleased. that was satisfied with your boss. Even the head of your boss. And very-very big boss. Only specific numbers, dates.
And you will be surprised himself at how quickly we will do what you from us long ago, you can not achieve.
And if you will periodically remind us about our problems, to report what we have already achieved and what we have left, we will be able to roll up the mountain!
Requirement 2. Each month the report, any measurable results you expect, but in the show during the month, as we have already done and what we have left.
Myth 3. Employees violating the rules and procedures
We are constantly accused that we are breaking the rules.
Have you ever wondered why? Is the work in us, or maybe in the rules?
We distinguish these kinds of stupid rules:
- The rules that have been adopted a long time ago. No one remembers why they were taken and what is the purpose, but for some reason they must be observed. This is a sign of "Directions zaproschen". Once he was hanged, but no one does not know why he was hanging, and all go past him. Of course, travel is not already carries no risk, no one interferes, but the sign hangs. And the valiant traffic police officers are fed.
- The rules, which were adopted after a single use case. Once something has happened by chance, and was made a rule to avoid repetition. For example, someone once got drunk at work and broke the company. And after that all forbidden to celebrate birthdays and holidays at work.
- The rules, which were adopted in order to have rules. There are people who quite simply can not live without rules, so they accept the rules for a reason. For example, if you need to get a stack of paper for printing of documents required from you to complete the form, sign it necessary. Nobody, of course, never will check whether you are their theses or books are printed, but the form you will fill always. Because someone is needed. Someone without filling in the form will not work.
- The rules, which were lowered from above. These foreign companies sin. Will be at the head office currently some rule and will dispatch to all countries. For example, the French take to themselves the right to buy only French technique into the office. And then in some distant office of Kazakhstan employees six months waiting for them to send another laptop for a new employee or a return of the warranty service.
- The rules adopted by stupidity. Sometimes, it is working some stupid employee. And instead of finding solutions of jewelry takes a stupid rule. AND whole company It should suffer, doing his stupid rule. For example, the Department of Security to prevent data theft will close all USB-ports for flash drives. Still, you can not copy a file from a presentation to the client.
Requirement 3. Down with the stupid rules!
If you want us to abide by the rules, then we gather, voiced the problem and ask us about how to solve it. If you do not like being late, it is not necessary to invent stupid penalties. Ask what to do, so we do not be late, and together we will find a solution. Or to convince you that our being late more than compensated for the work after 18:00, and arrive at 9:00, we can not because of traffic jams.
Myth 4. Employees avoid responsibility
You always say that you do not have enough of our responsibility. Do you want us to be more independent.
You'll be amazed when you find out that independence - our pink dream. But the trouble is that your and our own - are two different things.
Let's compare:
Do you want it like that | But doing so |
---|---|
Do you want us to be self-reliant | Not trust us |
You say that we are making decisions | Constantly negotiate requirest with you every sneeze |
Do you want us to do the job quickly | To delay the response to the letter, for a meeting with you to wait a week, and on the phone is not ready to respond |
Negotiate only the total budget | In control of every account, requirest regular report, justify spending |
Waiting for effective results | Do not you give authority to influence on other people |
Expects us to exploit | Do not boast of our successes |
»
So one of us is a dependent? Is it possible to learn to drive on their own, if you hold constantly a hand on the wheel and your feet - to duplicate the pedals? You hung on all sides by the letter "U", constantly reinsures, scream, and then ask why we came last in the race ...
Requirement 4. Learn to trust! Start with small tasks, evaluates only the final result. Gradual transition to larger jobs.
Myth 5. Employees are abusing resources of the company (telephone, printer, office supplies, taxi)
And it's true... so was the work part of our livesThat the lines between her home and washed away. And in fact there is nothing wrong in the fact that within the corporate limits employee will make some personal calls, or if he will make a copy of the passport on your copier. And with this you can not fight. And if you come up with a thousand rules, they simply block the normal operation of the employee.
Companies need to understand how much they are willing to allow employees to use their resources and where is the line going that an employee will be the culprit. It is one thing - to make a copy of the document for the visa, and another - home to rest the paper stack.
Or, for example, you can afford to call his wife to the number of the same operator as that of your company, but it is quite another matter - send SMS, to buy another game for your phone. You can grab a pen from work on English language courses, but take home tape - it is already too much. You can ask the taxi driver on the way to the customer to call the embassy, and use coupons for a taxi to after an evening drinking to get home - search.
And here is the head in his own example (in fact, he and only he - not rules, not politics, not a threat, not penalties) shows that it is permissible and what is not.
requirement 5. Show me by example, which use the company's resources is acceptable, and where - a crime.
Myth 6. Employees are constantly sick, late, time off to solve the problems in working hours
However, as their chiefs. Only the heads of a do not notice it. Life in general - this is such a sudden thing that is hard to subdue the rigid rules. And it is better not to try. But you can do something that will help employees to spend more time at work and less absent.
But to begin with, my dear chief, would like to inform you that such a thing as "absenteeism" (Lack of staff at work), this phenomenon is widespread throughout the world, and the median - six days.
But, dear boss, you can significantly reduce this figure, and here's a few of our tips:
- If your employee sick himself forced to march home. He does not infect other colleagues, to the same three days at home will help defeat the virus and do not get complications from which need to be treated for two weeks.
- Do not ask the hospital if the symptoms and so obvious. Going with impaired immunity to the hospital with the usual SARS, the employee has a good chance to grab the virus.
- Buy vitamins employees, pay the vaccination (the price issue - $ 20) - it will protect them from disease.
- If the employee needs to travel on business, give him a car service - he will not spend the whole day on the subway, and return to work within three hours.
- Create the conditions under which an employee may work on weekends and take a day off during the week.
- And, as you could understand, the more you care about us, your colleagues, the less we are out at work.
Requirement 6. Takes care of its employees!
Myth 7. Employees constantly beg for salary increases, instead of better work
Dear boss, there is a phrase: "Fed no one is hungry." Get more, you do not understand why we want to make more money.
We would like to remind you of Maslow's hierarchy:
And you for understanding its cash equivalent:
The level of the pyramid | Where the money is spent | How long should I earn $ |
---|---|---|
physiological needs | Food | 200 |
The need for security | Utilities, transportation | 300–500 |
The need for love | Gifts, trips to clubs, bars, restaurants | 500–1 000 |
The need to respect | Clothing, watches, appliances, meeting with friends | 1 000–1 500 |
cognitive abilities | Training, travel abroad, going to the theater, cinema | 1 500–2 000 |
aesthetic needs | Paintings, beautiful furniture, decorations | 2 000–3 000 |
The need for self-actualization | Their own projects, hobbies, hobby, charity | from 3000 |
»
And until we come to the top level, we want to earn more. Not because we are better than working. Not because we grow professionally. Not because we take more responsibilities.
And when we reach the top level, then we already want earn more because we believe it is a recognition of our achievements, fair pay, the natural exchange of energy.
But the most important thing is, that in order to earn more, we can really be helpful to you:
- Do more work.
- Show better results.
- To take responsibility.
- Develop.
- To help you solve your problems.
Therefore, let's not have any illusions in relation to each other and conclude a contract with you: are you telling us that we need to do to earn more, and we carry out our part of the contract.
But know as soon as we move to a higher level of the pyramid, we really become megaeffektivnymi and our motives are completely change and become the same as yours.
Requirement 7. We want clear rules of wage growth.
Myth 8. Employees think how quickly escape from a difficult work for a simpler and higher wages
You think we do not want to work for you, you're a bad boss, we do not like their job. Do you believe that we want to work easier and for more money. But the truth is that we want to work in the company and have a boss who cares about its employees. It prevents them from dismissalIt helps solve problems. In such a company, and with the chief, we can move mountains!
In fact, if we see that are valuable to you, you do not want to let us go, that you ask us to stay, because we lived so much together, it is very hard to leave the company where you will no longer need to work 12 hours a day and receive can be a half or even two times more.
So just show how much we are important, help our progress to you, help solve our life problems, praise, reward, increases to the extent possible salary, and we never uydom from you!
Requirement 8. Hold your employees by any means!
So, here's our manifesto: