How to transfer audio signals (DTMF) system for a voice call with Skype
Devices / / December 19, 2019
If you work with the bank in case of emergency contacts the call to the call center and you decide to make a call with Skype (corny from abroad), then you may be pleasantly surprised by the fact that the automated voice menu will not accept digital team. Those. if you say "to communicate with the operator press 9", then pressing the virtual keyboard Skype 9 nothing will happen. I faced this problem a second time and this time decided to eliminate it. Calls from a regular phone to pass the proverbial DTMF-signal, I did not want to, because it is expensive and I have not been open international access to Thailand. I just had a Skype and a desire to understand why Amazon can not withdraw money from my card.
This problem exists because no Skype on the desktop or mobile version (tested on OSX, iPhone and iPad) does not transmit digital audio signals in a line, as do regular phones. Those. sound "piiip" you hear, but did not hear a voicemail.
You can make the volume of your laptop or tablet, and the maximum audio signal from your external speaker to hear a microphone - so recommended sites from Google SERPs. But I is not worked. Probably because when using "hands-free" user never hear his voice, exactly like the voice system can not hear sounding DTMF.
As a result, I decided my dilemma and spoke with a representative of the bank Eugene.
I called notbuki and when the system asked me to press 9, I just took the iPhone and launched the Phone app, making the phone volume to maximum. Then I brought the speakerphone to the computer's microphone and hit 9. Skype send an audio line and I got access to a submenu, in which I "clicked" and 2 more.... and I began the conversation!
Have you encountered this problem when using the voice menu on calls with Skype?