What to do if your computer sound is gone

Follow the steps above in order. The first will not help - go to the second and so on.

If the sound is missing on a Windows computer

1. If the sound is not only in the headphones or external speakers, make sure they are properly connected to the computer and power supply. If your audio device has a power switch or a volume control, check it out.

If possible, attach headphones or speakers to another computer and test them. Do not work - you can include an accessory to a service center.

2. If there is no sound of the internal speakers, make sure the headphones and other audio devices are disconnected from the computer port.

3. Check the status of the audio device. To do this, right-click on the volume icon and select "Playback Devices". Make sure that the correct device is enabled and used by default. If not, change its status by using the surrounding buttons. If you see a list of multiple devices and do not know which one to choose, include them in turn and check the sound.

4. Check the audio levels in the system mixer. Right-click on the volume icon and select "Open Volume Mixer." Move the sliders and check for sound.

5. Restart the computer. It would help if the sound is missing because of the banal software failure.

6. Check the operation of Windows Audio Service. To do this, call the box "Run» (Windows + R), type in the services.msc and press Enter. In the list that appears, find the Windows Audio service, and open its properties by double-clicking. Make sure that it is set to automatic startup type. If not, change the setting to "Automatic", click OK and restart your computer.

7. Reinstall the sound card driver. It can be downloaded from the disk, which is bundled with the motherboard or on the manufacturer's website. If you do not want to search for and install the driver manually, you can use automatic serviceWho do everything for you.

8. Install the most recent update available for your version of Windows. This can be done in "the Windows Update", which can be easily found through a search on the system at the request of "updating". If it does not work, restore Windows.

9. If none of these methods will not give results, you can include a computer service center.

If the sound is missing on a computer macOS

1. If the sound is not only in the headphones or external speakers, make sure they are properly connected to your Mac and power supply. If your audio device has a power switch or a volume control, check it out.

If possible, attach headphones or speakers to another computer and test them. Do not work - you can include an accessory to a service center.

2. If there is no sound of the internal speakers, make sure the headphones and other audio devices are disconnected from the Mac port.

3. Turn off the computer and unplug the power cord for 30 seconds, then plug it back. After 5-10 seconds, then restart the Mac and check the sound.

4. Check the audio settings. To do this, go to the Apple menu and go to "System settings» → «Sound." Under the tab "Output" select the type of audio device (built-in speakers, an audio monitor, external speakers, or other), on which the sound does not work. Make sure the box "Mute" is not installed, move the volume slider and check for sound.

5. MacOS refresh to the latest available version. To check for updates, open the App Store program and on the top toolbar, click on the button "Update".

6. If all else fails, contact Apple customer support or service center.

See also:

• My computer does not see the phone or tablet, and what to do →
• What to do if your computer slows down Windows →
• As clear the cache in a computer or mobile device →