8 common problems with Apple AirPods and their solution

1. headphones are lost

The app "Find iPhone» tracks the location on the map Mac, iPad and your other devices, including AirPods. To find a lost headset, open the tool on your smartphone or through iCloud.com in the browser and select AirPods from the device list.

If the headphones are turned on, they will be marked on the map green dot. In this case, they can play music or build a route to their location. When AirPods discharged disabled are in the bag or out of range, a gray marker on the map will display their latest location.

2. Noise appears when playing

Any problems with interference in the time listening to music in AirPods, tend to occur at a considerable distance from the signal source. Headphones boast a record distance operation of about 30 m, but it is considerably reduced if the way there are obstacles. Most often, simply place your iPhone in your pocket, and the problem is solved.

More purity affect signal interference from computers and other equipment, as well as the abundance of

Wi-Fi-networks. Get rid of them can only be moved to a different location or by placing the router away.

3. Headphones may be turned off

In AirPods have built-in infrared sensor, which determines whether the earphone in the ear, and automatically pauses playback at the same time are inserted. If this happens, even when the headphones on you, maybe it's in the malfunction of the sensor.

To fix the problem, go to "Settings» → Bluetooth → AirPods and try to disable auto-discovery function of the ear. Keep in mind that after this time will drop the headphones work as they will drain power even when you do not use them.

Another way - to do a hard reset and set AirPods pairing again. Here's how to pull it off:

• Place both earbuds in the case and close it.
• Press and hold the button on the cover for about 10 seconds. The indicator flashes several times and the yellow light will turn white.
• Open the cover, place it next to the iPhone and click "Connect" on the screen to re-create a pair.

4. AirPods not connect to the iPhone

When AirPods fails to connect to your phone, place the headphones in a bag and, after waiting about 15 seconds, try to connect them again. You can open the widget to force the connection "Music"At a control point, click on the triangle with circles and AirPods choose from the list of devices.

Sometimes these problems arise because of Bluetooth-module iPhone. In this case, you can try to restart it by turning on and turning off the airplane. If you do not help and it restart iPhone, hold down the side or the top button until the slider. Move it, and then turn on the unit again by pressing and holding the button.

5. Headphones are not connected to a Mac

Connection problems are mainly on the old Mac, although sometimes it happens and on new computers. It usually helps to banal opening and closing of Bluetooth-module via an icon in the menu bar.

Another solution - to restart the Bluetooth services that can be performed by typing in the "Terminal" command sudo pkill blued. If the problem still remains, you can try to restart the computer, and remove AirPods from the device list and set up the pairing again.

6. AirPods are not charged

When the headphones are not recharged, the first thing is to check Lighnting-cable. Connect it to your iPhone or other device and see if there is a charge. If all goes well, then you need to check the connector.

As often cover AirPods worn in a pocket or backpack, it is likely that the port could get into dust and other small particles that violate contact when connecting the cable. Try clean via connector clips to extract SIM cards, toothpicks or other similar object. Most likely, this will solve the problem.

Headphones still can not be charged? Connect them to the power adapter and leave for 15 minutes. If you do not help, and it will have to contact the service center.

7. Headphones quickly discharged

To increase battery life AirPods useful include ear autodiscovery function. In this case, headphones with an infrared sensor will understand when you gets them out of his ears, and automatically turn itself off to save battery. To activate it, open the "Settings» → Bluetooth → AirPods and turn the switch "Avtoobraruzhenie ear."

As is the case with the iPhone, with time capacity battery headphones and charger cover will inevitably decline. If autonomy is significantly reduced, the batteries can be replaced, please contact an authorized Apple service center. Find out the exact cost of replacement can be support service.