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These guidelines will help you, if you see a black screen instead of the image, get fuzzy pictures or you can not turn on the flash.
The problem in the software you are at this stage is likely to be eliminated. If nothing happened, it is better to contact the service center.
If the problem persists, contact the service center.
If you still can not turn on flash, go to the third, fourth and fifth steps of the very first instructions and be prepared to visit a service center.