11 steps that will make you emotional leader
Motivation / / December 19, 2019
This article will be especially useful for IT people. Why do IT people? It seems to me that this is the most striking example, which require emotional leadership development. It is the IT industry - it's the place where the heads are the fastest. guys in 22-23 years are already beginning to lead small teams, and by the age of 25-30 may be the heads of major departments.
So you only recently became a project manager or team lead in a successful IT company, is now in your submission of a team of 10-15 people, and you think that you can finally rest, giving its tasks employees.
But then something went wrong. Employees do not want to follow the algorithm, "slave - head" start to challenge the task, their motivation to work falls, deadlines are tightened, and they begin to look for a new work. Common situation? This is a sign that you do not apply your emotional intelligence in managing people.
In fact, you already know how to use their emotional intelligence, but not yet to apply for a variety of reasons.
Therefore, here I will show you how you can use it.
Step 1. Share your emotions
Leaders have always used emotion in people management. Good is the leader or the leader who yells at his subordinates mat, emotions - is the amplifier information. Emotions always help to pay attention to what you say, engage, inspire.
Compare the following:
Option 1. Alexander, you should prepare a report for management to Friday and so I did not have to redo it. If you do not, I'll be fined.
Option 2. Alexander, my friend, only you can do it, and I decided to trust you with the task of saving the world. Our leaders to prepare superotchot so that there a mosquito nose will not undermine. You're the coolest analyst, and that's why I decided to ask you to do. Save the universe, make a report until Friday.
Sometimes just a few emotional words is enough that the employee wanted to perform the task.
Step 2. Emotional arguments to convince
If you want to convince someone of anything, forget about the arguments. Arguments can not convince. You can justify your point of view, but the man still keeps his thoughts. We have long been seriously led by emotions. A great example - a multibillion-dollar sales of the iPhone. You probably have seen comparisons like these:
But nevertheless always wins the iPhone, and the reason for that - the emotions of buyers.
To remember how it worked for you the most, offer to do a little exercise from Case Western Reserve University.
Take a sheet of paper and divide it into two parts. Write in the left column that made a leader who in your past helped you uncover your strengths. This can be one of your leaders, school teachers, parents, or friends. And write in the right column, which made the leader, who, on the contrary, prevented disclose your potential.
Usually people write next.
In the left column:
- he inspired me;
- with him was fun;
- he gave me a sense of belonging to something meaningful;
- He trusted me;
- He protected me when I needed it;
- He taught me not to be afraid to take risks;
- it stimulated my challenges;
- in some matters he showed competence, but more often just knew to whom and how to address that problem was solved.
In the right column:
- they are finding fault with every little thing;
- engaged micromanage;
- the failures blamed us;
- showed hostility and negative mood;
- their words are repelled;
- we felt that we are treated only as to the staff, but not as individuals;
- fixated on itself.
You will see that the leader is always used emotions to support you. And most interestingly, you already know intuitively what to do to be a great leader, because in your mind there are already positive examples of leadership.
Step 3. Resonates
EXAMPLE resonance in the group:
Outstanding leaders also called resonant leaders. These are people who can resonate with other people. Resonate - it's fast becoming one. Resonate - is to inspire and encourage. People, after communicating with you should feel encouraged. If not - you can not be an effective leader.
Step 4. Inspire through vision and mission
All good leaders demonstrate to employees the importance of their work, linking it with something more ambitious, showing how their work will be displayed on the activities of the whole company.
We make a simple exercise: to articulate the problem to his companion (husband, wife, brother, son, friend, neighbor, colleague), which is near now. Let it be asked to do anything for you: wash dishes, to write a report, take your watch to be repaired. You, of course, have read books on management and know what tasks need to put on the principle of SMART.
Chances are, you get an average result. Your companion can, and agree to do, but without much enthusiasm.
Now try to do the same, but using the information that the emotional leaders inspire. Below are phrases that will help you make your speech more inspiring:
Most likely, you have got something like this:
Option 1. Honey, Take, please, my watch next week to repair that by Friday they were ready.
Option 2. Honey, really need your help. My watch must be taken to repair. I have the following Friday is very important negotiations, and my Omega watch to help hold them more effectively. I really count on you, because he can not, I have a week to prepare quarterly reports. I am sure, are you sure you can save me!
Step 5. Charge emotionally
To start watching the video:
Good mood passed. I am sure that after watching the movie you start to smile. The same is true in the management of people: the leader of the emotional charge of the employees. emotions always transmitted from person to person. All your emotions will be broadcast on your employees.
Just remember the case when you yourself tuned to the emotions of another person. When you were sad, and some very funny influenced you, or vice versa.
Often sellers in the stores say the phrase, "Leave your emotions at home." Unfortunately, this never works. The only way to help the seller - customize it to other emotions. That is why everyone loves to employees who can continuously tell jokes, jokes and enjoy life.
Here is a perfect example of this topic:
If you still doubt that emotions are contagious, here is one more video:
Yawn? :)
Step 6. Begin to recover from stress
As you can see, the work leader requires a great deal of emotional involvement, use their emotions and express emotions to others.
That is why the work of the leaders is one of the most stressful. Welcome to the club!
That's why you need more time to restore its own forces, otherwise you can not be a leader - you will ride a horse. Well, or a pony. Like on a picture.
Here's some tips on restoration. Remember that every day you have to have one thing on the list.
An example of a favorite movie:
Step 7. Train your social intelligence
In modern science share the emotional intelligence, which is responsible for the management of human emotions, and social intelligence, which is responsible for interaction with other people. In social intelligence have an easier name - empathy.
Social intelligence consists of several components. The most important are the ability to listen to others and teamwork.
Here's how the training and mentoring:
Teamwork:
Step 8. Draws on its cognitive abilities
Do not be ashamed of their crazy and megasposobnostey, trying to be an ordinary man. They made you what you are. Therefore, to apply them in their work. This is called "cognitive competence".
Here's how they work:
Step 9. Help their subordinates see their best future
International theory of change states that people are constantly changing, but these changes do not occur linearly. Employees do not get a little better every day. This occurs abruptly (very often it happens when you change work: the man was a bad employee in the same company, he changes jobs and becomes one of the finest). If you do not see instant changes after your efforts, after training, your feedback, and so on - just wait.
People change through insight. They will one day receive inspiration, and their behavior is quite different. This is about the same as men quit smoking.
All successful attempts to quit smoking were not made after the gradual reduction in the number of cigarettes smoked, and after the man woke up one morning and realized that more smoking it will not.
There is a working diagram, how the people. Applying it in practice, you can improve their subordinates.
Help your employee see themselves better. Discuss with him what he wants to be, what his career goals, what is the most ambitious dream career. Tell me what you believe in it, we will support. Devote much time to discuss with the employee of his vision of the future.
The next step of development - a real self-awareness. Helping employees identify their development zones. Give him feedback on how he could improve. Remember the positive and trust. Use active listening.
Now helping employees plan their development. Speak, what books, training will help him. What new tasks it can perform to improve their skills.
Begin to put his subordinate task as if he had changed and reached its ideal image. But here are analogous to the hall: the load must be increased gradually. To 1 kg per week. So it is with the employee: the complexity of the task increases, but does not overwhelm.
Celebrate them with the result, he will achieve his goal. And here is another video showing how the changes of staff:
Step 10. Stop intimidating their subordinates
The most stupid thing I have ever heard from the managers - this phrase about the carrot and stick. No carrots and sticks. It does not work with people. Even animals do not always. On this subject even has a cool book, I highly recommend reading:
So, the study of patients with diabetes showed that bullying them to comply dietAbsolutely did not work.
The patient recovers faster when the doctor helps him to present yourself healthy, sympathetic, divided by positive emotions.
Take advantage of an example from your past. Remember, when in a "scary story" you were trying to change.
Now consider a situation where you were happy with themselves and their lives. When something proud.
Now think, what kind of mood and state you would be willing to do more? Where would you be more productive?
Therefore, as a leader you should use only the involvement of the tools and inspiration employees. You need to create a special atmosphere, communicating with subordinates.
Experiment to their friends. Ask them questions from the list below and pay attention to their condition. Do you think that they would be effective employees in a state of inspiration?
Step 11. Start changing yourself
And now apply to all the knowledge about how people change. Here's how the process looks completely changes:
Ask yourself:
Look, what would you need to develop in the first place:
Bury example:
In contrast, managers who have the opposite is true:
Therefore, to make for itself a small schedule for 10 weeks, there is listed 10 qualities that you want to practice these 10 weeks (a little above list), and practice the whole week one quality.
week 1 | quality 1 |
week 2 | quality 2 |
week 3 | quality 3 |
… | … |
week 10 | quality 10 |
»
And remember:
Of course, many will say that this is all we have is not working, the staff we very different, lazy, and so on. But this is nothing more than a reluctance to change. Do not be one of them, me!
The final inspirational video:
P. S. Which movie liked the most? Write in the comments.