3 main rules of shopping in online stores
Purchases / / December 19, 2019
Rule 1. PayPal only
All purchases you need to make only a PayPal. Unfortunately, AliExpress this feature is now available - should use their own payment system, AliPay. Why? The collection of payment systems gives a double guarantee the safety of your money.
On some platforms refund is possible only in the internal wallets or as points that can be used instead of money. Thus Points can be spent only on buying at full price, and almost all the products in the Chinese online stores are sold to the end customer with a discount of 30-50 percent. Thus, when you pay points, obtained by returning the previous purchase, the product will be half or even twice the price. But when you purchase through PayPal every seller will be obliged to return the money in the wallet PayPal.
In addition, PayPal greatest timing for opening the debate - 180 days - and there are two separate categories:
- "Dispute" - to solve problems at the level of "the seller - the buyer."
- "Claim" - to refer to the technical support resources.
As a general rule, employees of translation services return to the buyer all means, including shipping costs, under any problematic situations that have happened through the fault of the seller, if the seller himself to an adequate compensation not agree managed.
There is another point: the majority of payment systems, according to the legal documents are only responsible for the fact that the transfer of funds from the account to the account. Only PayPal and AliPay in their agreements with the user operates the term "purchase". Accordingly, once they fully protect the user from buying low-quality or not the corresponding description of the product (including if there was a change of characteristics of the goods on his page already after the purchase).
Rule 2. Only good sellers
Purchase from a seller with a low rating in 70% of cases, leads to negative consequences. Savings in this case is negligible. Therefore, buying a particular product on AliExpress, look at the seller's reviews page. Do not forget that the only positive reviews can simply be screwed. So should look for reviews on the seller or the company's third-party resources. It is likely that, despite the high ranking, everything will be very bad.
Many very good sellers sell the same low-quality consignment. After at specialized forums, they, of course, recorded in the black list, it can be easy enough to check.
And a little clarification: a single product from the seller may be poor, and the second - very good. It can also be checked in the application-specific Wishlist.
Rule 3. Only the correct receipt of parcels
Get your order - one of the most complex and important processes. If the parcel has been stolen on the way or in the box turned out to be a wrong item (or weight-brick), require evidence that substitution is not carried out by the buyer. Therefore, we must act on the correct algorithm:
- The process of obtaining extract and send its contents must be removed at the camera. In the video, there should be awarded to the employee mail notice, packing parcel inspection (search for damage, tampering), opening the parcel, check the contents for damage inside the package and the product itself.
- Sign on the notice can and should be only after the appearance of the parcel inspection. Sending has not tampering? Then almost anything else you should not.
- If the outside (post) the packaging is damaged, it is necessary to open the parcel. If everything inside according to the order and contents of the package is not damaged, you can safely pick up and sign. Otherwise, you need to write a letter directly in the mail. On signature of the notice of COD should be absent.
- If all is well on the outside, but inside - porridge, this wine seller. It is necessary to open the debate. At the post office can not repackage your purchase, so you should demand a refund from the seller.
- If all is well, do not delete the video a month and a half or two. Try to spend a full stress test equipment and all the necessary checks on the authenticity and then put a checkmark on the COD. If any discrepancy should open debate.