1. useless bonuses
- The promotional code on certain products. Some sellers return a percentage of the purchase in the form of discounts, which can be used next time. However, it applies only to the selected category. For example, you bought a dress and received a promotional code on products for the cottages, country house and you do not have.
- Unfavorable exchange. Keshbek cash or a refund in the form of points is not perfect. Online store can offer a disadvantageous conversion - say, with every 100 rubles 1 point keshbeka. And to spend it, you need to accumulate at least 300. Collect power-ups will be a long time, to the same shop will have almost every day.
- Lack of keshbeka. When there is a choice, to make purchases, and not to return the interest - is meaningless. In addition, most of the online shops are open from keshbekom.
2. Paid delivery or conditions under asterisk
Advertising online stores are often based on the fact that the goods are cheaper. Sometimes this is true, but the difference in price more than makes up delivery. It can cost several times more expensive than the thing itself. So, buying online one protein bar is not profitable: it costs around $ 100, but the minimum amount of delivery may be more than 200 rubles.
Another problem - the lack of choice. Some online stores offer shipping only pochtomaty or only by courier. With the latest version can be serious problems. For example, the carrier is only in the daytime, or refuses to call before visiting. To wait for their belongings, bezvylazno have to sit at home.
3. Old or fake goods
Inspect and feel the goods purchased over the Internet can not. Hence there are three problems:
- Forgery. Most often found in perfumes, clothing and accessories. Determine the counterfeit from a photograph or description will not work.
- B / in the guise of a new product. Often, this sin small electronics online shops. If you see unbelievably cheap iPhone, most likely, is a restored b / a device that can be attached to another's Apple ID.
- Delay. Perfume and cosmetics can deteriorate in a warehouse, and the food and drinks and more on-time delivery.
4. No warranty and return
Break or get lost on the road can be an inexpensive and flower vase, and serious technique. But enter into the position of the vexed buyer is ready, not every seller. If the online store and exchange the possibility of returning there, to say goodbye to the money.
The problem may occur after some time after the receipt of the order. For example, the electronics is no longer switched on or start lag in a couple of months of use. If the seller does not give a warranty check when buying, repairing the goods have at their own expense.
Check whether the site the opportunity to return or exchange the goods. Read the terms of the warranty: may need to open the package carefully, and not to break anyhow.
5. uncomfortable shares
Special Offers - cool trick that sometimes makes shopping even when they are not required. Suppose an online store cosmetics offers for orders of 1500 rubles in a gift bag. Sounds interesting, but most of those we launched branded or poorly made. Therefore, to use them you will hardly become a maximum take with you to the beach.
Another problem with most online stores - the shares are not cumulative. But when you shop, you can forget about it. And in the time of payment wonder that scored a bunch of goods action "Discount 40% for the entire brand," and overturned the store you free shipping.
To avoid getting caught, it suffices to study conditions of the action, written in small print under the asterisk. The thing that comes as a gift, you can ask to see in the photo.
6. Clueless discounts
More than half of Russians buy Products with discounts and even specially prepared to wait for the shares, not to overpay. But the sale helps to save not always.
- Sometimes sellers use the discount as an advertising strategy and make it minimal. For example, before the dress was sold for 1497 rubles, and then began to cost 1490 rubles. Difference tiny, but inscription "discount" motivated to buy.
- Another option - wrapping the price before a sellout. The cost of goods at first artificially increaseAnd then allegedly lower. Sometimes the final price obtained is even higher than the starting. Russian online shops such sin before "Black Friday."
- During seasonal sales the previous tricks rare. But there is an uneven distribution of the discount. For example, the store said: "The discount on all - 70%." And in fact, the maximum reduction in the cost of making only cheap and unpopular products, while the real challenges - 10-15%.
A week before the "Black Friday" write down the prices of goods that are going to buy. Then compare them with promotional. Unless, of course, will get the right products to sell. Or choose sites that have the ability to track changes in the price chart.
7. Poor customer service
Customer support helps, if the goods are lost in time delivery, arrived damaged or your order is mixed up with someone else. In the end, the operator can help you if you do not understand how to arrange delivery or on what basis bonuses.
If the support is working on your schedule, get advice quickly and comfortably fail. Operators can not work around the clock, and 8 hours per day and MSK. Then, if you live in Vladivostok, will have to address the issues at night.
Poor customer service can answer all queries standard, stamped answers. I will not have to deal with your situation in person. Besides, now some online stores instead of customer support with real people run bots helpers. They respond to requests using a neural network - and even can send in case.
See contacts and schedule of technical support on the site. Explore the available means of communication: in good company should have several options, such as a hotline, e-mail, social networks and instant messenger. If the online store to communicate with customers has a special window, try to purchase a couple of questions to ask there.
8. feykovye reviews
Before you buy be sure to look on the internet product rating and customer reviews. But choose a product with a maximum estimate is sometimes dangerous. Some sellers disburse good reviews, to artificially create their product a perfect rating. Most often in such cases, the comments will extol specifications and they are all similar to each other almost like two drops of water.
Do not trust the comments, if they are written as a blueprint or sound unnatural. Look for negative reviews and see how the shop responds to them. If the seller is trying to solve the problem - it can be trusted. Positive feedback can also talk about the quality of the goods, if a site offers keshbek for comments - customers want to share their opinions and to receive your bonus.
9. Low Price Guarantee
Find cheaper - we will refund your money. So says the majority of sellers on the Internet. But that's really ready to compensate for the difference is not all. Sometimes, to secure the return of the funds needed for a long time knocking on technical support. In addition, the difference is often given instead of money in the form of a discount coupon on your next purchase.
Compare prices at multiple online stores and do not chase Closeouts.
The majority of the tricks you can save if you buy everything in one place and tested. In marketpleyse goods.ru there are all conditions:
- Single basket. Online more than a million products from different categories of the 2500 audited vendors. Smartphone book and juice can throw in one basket, and get it all together through a courier.
- It can be compared. On each product page, there is a button "Price", click on it and see the offers from different sellers.
- Delivery. Choose a suitable way to you: pochtomat PickPoint, express delivery to the door of the award items or stores "M.Video". When buying from 1 000 rubles for delivery need to pay only 1 ruble. Goods.ru delivers orders in 149 Russian cities.
- Keshbek. Charged with each purchase in a large amount - up to 25%. During some keshbek shares increased to 40%, and on the day of birth bonuses give a reason. Keshbek can save. To get extra points, leave reviews for products. They can be both positive and negative; most importantly - share your impressions. And participate in a competition in social networks goods.ru. Bonus rubles can accumulate to later pay them up to 50% of the value of the goods.
- Schedule price changes. There on the page of each item. If you doubt the honesty of discount - just look at how much the thing cost over a week or a month before the start of the action.
- Guaranteed lowest prices. On the product page there is a button "I want less." Click on it, if found in another online store similar product at a lower price. Fill in the form, and the cost of decrease before ordering. But most of all, do not have: in goods.ru has a special system that compares the value of the goods in other online stores and if it finds a cheaper price changes automatically. Best Buys marker labeled "best price guarantee".
- Exchange and refund. Send the product back as possible, if it came to marriage, does not match the order or just because you changed your mind.
- Customer Support. It is working around the clock, and you can reach the operator by telephone, instant messengers, or in social networks.
more from goods.ru has its own mobile application. He can not only easy to order products, but also constantly keep abreast of current shares marketpleysa.
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