Free Apple iPhone 6 will replace bent on new
Makradar Technologies / / December 19, 2019
There are cases in which the body of the new iPhone 6 Plus was bent on carrying in your pocket. At the request of Apple the problem is widespread, with the time of sale of new iPhone came only 9 complaints from customers. Resource TheNextWeb contacted Apple's, to determine whether such cases are covered by the guarantee.
When the representative asked whether the claim bent iPhone 6 and iPhone 6 Plus during normal wear on the warranty replacement, he said:
Replacing device 100% dependent on expert Genius. First, he must hold a special test that will help determine the cause of mechanical damage. If during the test will be revealed the marriage, then the replacement will produce for free, and if you realize that you have made to this own efforts, you will have to pay for a replacement.
The question: "What will guide employees in making decisions?" - representative said that it had no such information.
Probably the most susceptible to the defect 6 is iPhone Plus because of their extremely small dimensions and thicknesses for such a device.
Also, it is worth noting that earlier Apple has faced a bendable body of the iPhone 5 and iPhone 5s, then the situation was quickly hushed up by using replacement warranty.