14 of the rules of communication in messenger

How fast you need to respond to messages, whether to write on business issues in the output, and how not to turn a group chat into chaos. Head TamTam messenger specifically for Layfhakera prepared a few tips on how to communicate in the messenger, not to be excruciatingly painful for the wasted sticker posted.

Vladimir Kochetkov

Head messenger TamTam.

General rules

1. When I have to answer?

Sending a message to the messenger is fast, but getting a response may take time. Even if the message has been read, it is not necessary to wait for you to answer immediately. The interviewee may be busy, not in the mood, do not have the necessary information to answer. He may even go into offline to think. It's unpleasant, but you should not be offended.

Remind the message after a few hours and a day. If the answer is needed urgently, it is best to call the other party.

2. You can never answer?

Ideally, the time between receiving a message and the response should be small (not more than day) to the interlocutor did not think that you ignore. Messengers mean a faster response than the mail. But if you got the message and can not or do not want to answer, just write on it that you saw him, but you need time. The worst thing to hide and pretend that you did not come.

3. At night, normally write in your work?

If you can not write at this time, it is better not to write. Let the other party does not start on the night of notifications. If you are still writing at night and on weekends, you should keep in mind that people are not ready to answer you. So do turn off notifications at this time.

4. Is it possible to transfer all the work in the messenger?

Operational issues now resolved quickly, and discussion of cases, of course, spilled over into messenger. But because of the abundance of correspondences some issues may simply be lost, so that the scheme, plans and monitoring results are better left in the Task Manager or the old fashioned way in the mail.

5. Why do they resent the stickers?

Smileys, stickers, emoji - a way to express our feelings in the correspondence. But sometimes when communicating them enough difficult to interpret. Choose stickers and emoticons, are equally comprehensible to you and to the other party.

On the other hand, the stickers and Emoji can get rid of a large number of words and convey emotion. Hence a simple conclusion: the companion always consider knowledge about the topic of correspondence and immersed in the theme stickers, and emoji.

6. How to recall a message?

Before sending a message, double-check it. Especially if you use the autocorrect feature. How many relationships have been destroyed, how many deals fell through because of silly mistakes and AutoCorrect! In some messengers can edit messages, but there is always a risk that you do not have time to notice the error until the mark on the reading.

And do not confuse the dialogue window. True. It is as old as the world, but it is worth to read again the title of the chat. Suddenly, instead of his boss bro you write?

7. You can write in CAPITAL LETTERS?

On the Internet, CAPS - is the cry. If you do not cry, it is not necessary to write caps. You can make an exception only when you are dealing with visually impaired people.

8. As the bad news?

Bad news and criticism should be transferred from the messenger in real communication. Especially if you are unrestrained in words. Everything you write can be zaskrineno and used. Then it will be very embarrassing.

9. Why enrage some audio messages?

Audio messaging is very convenient, and allow the messenger to get closer to the other party, but as long as they produce very mixed feelings among different users. Better to check with the interlocutor, whether he likes such a format.

Try not to record audio messages in the subway and on a noisy street. Note also that the source can not always listen to the audio, for example, if he is in the office and the headphones are not at hand. Some important things - addresses, instructions, and so on - it is better to communicate in text.

If the voice recording and time allows, it is better to send one long message. Agree that 10 short voice message to listen to uncomfortable.

Rules of behavior in group chats

10. You can not follow the rules of the chat?

As our lives become more and more group chats: office, parent, chats buildings occupants. And this is a problem. After entering the public chat introduce participants (if there is, of course, not colleagues, that you already know well). Carefully read the chat rules sometimes some forbidden topics for discussion.

11. How to go to a group chat?

Do not start a dialogue with a laconic "Hello" and wait for an answer. When you see a stranger in the group correspondence do not forget to introduce yourself.

12. How not to be distracted by the group chats?

If at this moment there is no important issue is not discussed, chat can be checked once a day. It is not necessary every five minutes to go to the messenger to check the same conversation.

13. You can change the subject if everything around are boring?

Group chat is always a temptation to make a long correspondence, or move away from the subject (offtopic). Should not be doing that.

Want to share photos of their child? Simply send your personal message, group chat, the parents' committee is not the best place for it.

14. And if I just ask?

Note that in a group chat already was correspondence prior to your arrival. If you want to ask something, it may be worthwhile to think about the built-in search for messages in the chat.