One the largest Ukrainian air carrier has a habit of chasing airplanes across the steppes and villages, forcing the passengers have bought tickets for hours waiting for their plane. I am sure that Russian airlines so indulge. Stop this lawlessness can only you and I, if we are aware of their rights and ensure their implementation. Whereas such delays avikompanii will be more expensive.
Remember that claims of poor service can be filed within 6 months.
- you are obliged to provide refreshments at a delay of more than 2 hours;
- your luggage is required to take to maintain;
- you are required to feed hot food at a delay of more than 4 hours and then feed you every 6 hours during the day and once every 8 hours during the night;
- you are obliged to place at the hotel free of charge, if the flight is delayed for more than 8 hours per day and more than 6 hours - at night;
- you are obliged to deliver free of charge to hotel and back;
- you are required to provide a separate room if you are traveling with a child;
- You must provide 2 telephone calls or two e-mail messages if your flight is delayed more than 2 hours;