Hints for: what words will make you special

Even small things have an incredible impact on the lives of each of us. And your too. And someone's life can change dramatically only a few words! These are the words that you should not hesitate to say every day your employees, colleagues, family members, friends and all those who care about you.

"That's what I think"

You - the head, but it does not mean that you are smarter, wiser and more penetrating than your employees. Reinforce its orders and decisions of logical explanations, reasons, and not only their position and power.

Naturally, explaining their decision, you open them for discussion and criticism, but you open them for improvement. Power always make you a "right", and the cooperation of each and make the rules will help to work together.

"I was wrong"

We can all make the wrong decision. What looked perfectly in theory, in practice it may not make as we expected. Never hesitate to admit his mistake even to its employees. Surely you'll feel stupid, but you will not lose the respect of the people, on the contrary - it will get.

"Terrific!"

No one does not get enough praise, but all we are pleased to hear it. If someone has done something well, be sure to tell the person about it. "Wow! How cool did you do that! "
You can even go back a little in time and remember how someone did something other than a couple of weeks ago: "Hey, I remember how great you are lost job last month... "This phrase motivates employees to new achievements, and show you care for the people, because you did remember what he had done and how OK.

Praise - the gift that costs the giver is free, and receiving a great joy.

"Thank you and please"

There are situations when you gave a gift, and the recipient was as uncomfortable and embarrassing to receive it? Surely this moment several lessen your joy of giving.

The same thing could happen to those who gives a gift to you. Do not spoil the joyful moment, because all you have to do is look at the man in the eye and say, "Thank you." If you have made a gift in gratitude for some service, you should answer, "Please! Happy to help!"

You praise others and give gifts, so let me thank you!

"Could you help me?"

If you need help, no matter who and what you are asking, just tell me honestly: "Could you help me?"

You will certainly get help. In this case, a little seen your vulnerability, respect for that to whom you have applied, and a willingness to listen. This, among other things, the quality of a great leader and a great friend.

"Sorry"

All we go wrong. Each of us has something for which you can ask for forgiveness: careless words and actions (or, conversely, inaction), etc.

Always ask for forgiveness, if you understand that you are to blame. Just do not do it with reservations like: "I'm very sorry about what happened, but that you yourself was wrong ..." Such statements and you're trying to make the interlocutor feel guilty. Just apologize, tell me what was wrong. No more no less. And then the two of you will be able to start communicating with a clean slate.

"Show me please?"

Tips eventually forgotten knowledge remains with you forever. Knowing what to do - it's good, but the knowledge of how and why it should be done - is priceless.

When you ask someone to teach you to do something, to show you the correct way, two things happen: First, you show my respect to the man who asked for practical advice, you show confidence in his experience and mastery. And secondly, do you get so much more valuable knowledge.

Do not ask for a prompt, asking to educate and to train you right now. From such cooperation benefits both parties.

"Let us help you?"

Many people consider requests for help a sign of weakness and, clenching his teeth, trying to do everything yourself. But everyone needs help.

No need to ask, "Can I do anything to help?" Chances are you will get the answer: "No, everything is fine!"
Be special. You have to see how you can help the person and say, "I have a few minutes. Come on, help? "The proposal made in such a way to talk about cooperation, not about your patronage.
But after offering really roll up your sleeves and help as you can.

"I love you"

At work, one probably should not use this expression. But the family, with relatives say it every time feel.

NOTHING

Yes, sometimes the best thing you can say - it's nothing. If you are upset, angry, frustrated - keep quiet. Do you think it will be easier if you vyplesnite negative emotions, but the consequences of this will be sad.

Criticizing the employees, you have to remember that the results of the change, and feelings - forever. Resentment at an awkward word remains forever.

Before you speak something, think about whether you have correctly understood the situation? Maybe you made the wrong conclusions about the state of affairs on the basis of incorrect data or other reasons? Think about what people will feel that you want to charge. You will never be able to recover a damaged self-esteem an employee.

Silent until then, until you know exactly what to say and how your words will affect the future situation.