Do not send! 9 mistakes when writing e-mail
Relations / / December 19, 2019
Long or short e-mail, mailing addresses for 1000, clumsily written, plain text and no results. Communicate via emails is not as easy as it may seem, and every third user makes a mistake, infuriates its partners and customers, and does not get results. There are nine common mistakes that should know before you write another e-mail.
1. You send e-mail only when something needs to be
Not the best time to establish relations with a man, when you need something from him. First, you need to check the relationship and try to strengthen them. For example, you can make it a rule every Saturday sent 5 letters to people who interest you. In a letter to be congratulated on the success or express my admiration for the project. This is a great way to not forget about the people who in the future will have something to ask.
2. You forget that your e-mail will be read live person
Composing a letter, it is important to remember that it will be read not a robot, but a man. You will not give another dry team, came to visit him?
Insert some warm phrases in the beginning and the end of your message - it will set up a recipient on a friendly footing.
For example, as a prelude to be congratulated on a successful project, and concluded by wishing all the best.
3. Too many "I"
Many people write their e-mail only from the first person and put too much "I", for example: "I invite you to a lecture, and I think you will be interested to hear it. I found the author, telling about... ". Such letters are hard to read and makes it unnecessary to focus on the personality of the author, so check your e-mail to an excess of "I" and replace it.
4. Sending letters to the wrong time
If you wrote a letter today, it does not mean that it should be sent immediately. First, you need to evaluate how relevant information, and whether you can send it later. Having planned to send a letter in a day or two, you give yourself time to relax.
In addition, you are no longer expect instant responses and, therefore, will be first to answer the most important letters, and then - all the rest.
5. Sending emails too many people
It is better to send e-mail to three interested people who can answer you than fifty who do not know what you're writing. The better you know the person who will receive your message, the more likely to reply. In any case, the request of strangers are perceived as spam.
6. You do not know anything about the person who will receive your e-mail
Try to learn more about the message recipient. This can be done using Rapportive plugin that works in Chrome and Firefox browsers. Opening e-mail, you'll see information about its sender - photo links to Twitter and Facebook and professional data with LinkedIn.
7. Forget about short reminders
If you are expecting some important messages that time can be stretched to infinity.
To make sure that the recipient has read your message at all, it can be in the waiting time to remind him of himself short little one-line e-mail.
For example: "Hello. I would like to remind its proposal. Next week, we can make the first delivery. If you have any questions, let me know. "
8. Message too long
The longer the message, the less likely that someone will read it.
It is not necessary to describe in detail its strategy, plans to e-mail and everything else. For this purpose there are better tools, for example, Google Docs, Basecamp or other programs for project management.
9. Using only email
It is not necessary to base its work only in correspondence of e-mail - the other instruments deserve no less attention. Chat, Skype, e-mail - alternate means of communication to stay in touch.
When you correct the error, it is worth thinking about and writing style.
How to write better?
- Catchy tell stories. Add illustrations tell about the problem that interests you is to make text easier and clearer for people. The reader should immediately see your history and feel to your liking.
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Follow the rule of four proposals.
Try to fit your idea of four (maximum of five) proposals and to focus on the most important issue.
- Considerforeign style. See how to communicate with other people and try to be similar in style answers. You have sent three dry phrases? Do not write a lengthy response, match with the interlocutor and answer it as brief and businesslike.
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Keep what you like. Extension for Evernote Web Clipper browser helps you quickly save the desired text to return to it later.
Short message, thank you letters, promotional offers - keep everything that you think interesting, and later, when writing his letters, you will be able to draw inspiration from them.