Resentment in the working team: how to resolve the conflict?

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Personality conflicts in the workplace are causing problems in the labor process, in a team atmosphere is warming up and becomes extremely tense. Suppose you think that a colleague offended you. This may be true, but maybe you just think, but in any case it is necessary to resolve the situation, and with maximum tact and diplomacy.

Look for motive

If you think that a colleague you hurt, then first of all try to understand the motives of his resentment. resentment often arise in the team due to the fact that you have been promoted and now takes place on which claim and your colleague, though, you probably made the innocent as you seem to joke about him, and for him it It was offensive. Put yourself in the place of his colleagues and ponder what could have caused the injury.

Talk openly

If you find some reasons that could cause offense to your colleagues, it is best to talk to him on the purity. Diplomatically try to figure out whether your guesses are true, try to somehow resolve the situation. Perhaps it is worth for something to apologize (for example, if it was an awkward joke). After this conversation the relationship may improve or may worsen. In any case, it will be useful to those that will make the problem on the surface.

Do not add fuel to the fire

Avoid behavior that will further inflame your colleague resentment. Perhaps the cause of his frustration was not your progress and what you sweat for a long time it boasted. If you think that the motive in this case, it is not necessary right now to begin to apologize for his rise and say something like: "I'm actually not worthy of this post... just work... "etc. You insist on it, and soon colleague would agree with you, and insult him only grow, backed by your words about the inequities situation.

show kindness

One of the easiest and most effective ways to defuse tension - to be offended colleague kindness. It's hard to be offended by the one who helps you in every way and refers to the soul. So try to be friendly, of course, is easier said than done. However, a colleague may suspect you of insincerity, and hurt him again intensify.

Try to understand it, to stand in his place. If you think deeply about the reasons for his resentment and to speculate how you would behave in its place, it is possible that in head you have to think about how to behave in order to defuse the situation and thereby improve the climate in team.